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When Not to Treat a Colleague as You’d Want to Be Treated

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Roger was a young rising star. He had always been successful, and prided himself on his brains, speed, and ability to deliver impressive results. His company had just appointed him to take over a troubled country operation in Latin America. He did a brilliant job turning things around financially. But he then got completely stymied by a group of angry employees who started a covert revolution in the ranks — and almost succeeded in getting him fired.

Coaching Roger, I suggested he was a bunny rabbit who had just been attacked by a horde of guinea pigs. When he looked bemused, I suggested that the world is made up of two sorts of people, but only one sort would agree.

Bunny rabbits are convinced that everyone is more or less the same: human, and much like themselves. They bounce through life in a relatively self-sufficient way, open to others but not living their lives in reaction to them. Their deep-seated belief that others are mostly like them leads them to treat others as they would like to be treated themselves — an approach they take pride in as an enlightened and open-minded management approach.

Roger was a classic rabbit. He was a highly ethical, performance-driven manager, and assumed everyone else was (or should be) too. He gave his employees exactly the kind of hands-off autonomy that he had always appreciated. But when they didn’t deliver, he thought they were shirking their responsibilities and started to put the pressure on. It never occurred to him that what the team really wanted was his attention, his direction or, worst of all, his love. When he judged them for under-performing, their admiration quickly turned to fear — and anger.

Guinea pigs have a tendency of comparing themselves to others — and rabbits don’t. Rabbits are busy chasing some internal mission, vision, or benchmark. Guinea pigs tend to measure themselves against others. And when they compare to a perceived rabbit, they feel lesser in some way. This creates a range of reactions ranging from admiring, to judgmental, to angrily jealous.

Guinea pigs often love rabbits, at first. They are ready to admire and follow and emulate. They put the bunny on a bit of pedestal. They feel cuter, fluffier, and bouncier in their company. They can make for loyal friends, partners, or colleagues, as long as they feel cared for and recognized. But there is often an underlying — and largely unconscious — set of expectations in the relationship that many rabbits won’t have recognized. So when a problem arises and the rabbit becomes less cuddly-bunny and more fighting-hare, guinea pigs may feel that their diligent loyalty has been betrayed, and turn angry. And angry guinea pigs can become vengeful and dangerous. They can ally with other resentful guinea pigs and descend on the unwitting bunny in a sometimes-lethal swoop.

What about the bunny? Since a rabbit’s basic assumption is that they are like anyone else, they never fully understand how guinea pigs think. It’s a huge blind spot. They under-estimate how much a guinea pig looks up to them and expects of them. They usually get into trouble with guinea pigs when they try to end or question relationships, or strike out more independently, or start to shine too brightly on their own. Success, which usually comes easily to bunny rabbits, exacerbates the initial positioning — the guinea pig feels like more of a guinea pig, the bunny rabbit begins to feel uncomfortable in their presence, and not understanding what is going on, finds refuge in the company of other rabbits. This exacerbates the guinea pig’s feelings of exclusion.

Another coaching client, whom I’ll call Maria, found herself encircled by guinea pigs in a big new job she had recently taken on, running a national sales operation in the UK. She was a very successful and highly regarded executive who had recently changed firms. She now managed several people who used to be her peers in the industry. A small number of them resented her success, felt that she was not paying enough attention to them, and worked in unison to make life difficult for her. The angrier and more demanding they became, the more Maria retreated behind emails, avoiding direct contact with them, and the more she focused on the rest of the team — fellow rabbits who were thrilled to have such an experienced and empowering leader on board. This made the guinea pigs go into loud, and united, over-drive. Management saw this as Maria’s key leadership challenge — getting her whole team on board.

So how do you deflect the almost inevitable conflicts that arise? First by noting that both these labels are situational. They describe a state of mind vis-a-vis others. You can be a bunny rabbit in most situations, but find yourself a guinea pig with a particular person or social group. I’m usually a pretty fluffy bunny, but there are a few people and situations that immediately put me in guinea pig mode. My tendency there is to attack, criticize, or find fault. I’ve learned that I’m usually the only person this sort of thing harms, as it cuts me off from more powerful people who would probably be happy to help me. Now, I try and calm the envy by consciously putting myself in bunny mode and reaching out to meet the person halfway. Most of the time, to my continuing guinea pig surprise, they do.

Most people tend to side with guinea pigs, assuming that bunny rabbits are as strong and invulnerable as they often come across.  People feel that the last thing a rabbit needs is sympathy. But having been the bunny in a few relationships, and having coached many more, I know just how hurt and confused a bunny gets when it is first envied — then attacked.

So what’s the solution?

  1. Rabbits need to:
    1. Recognize that guinea pigs may require more support, empathy and encouragement than other rabbits.
    2. Understand that your impact on a guinea pig is many times greater than you imagine.
    3. That one of the keys to turn guinea pigs into rabbits is to reveal that you aren’t as perfect as you may seem to them.
  2. Guinea pigs need to:
    1. Acknowledge and recognize that they are projecting unrealistic images onto someone.
    2. Name the emotions underlying their judgement of the rabbits — is it fear, envy, jealousy, inferiority, a mix of all of these?
    3. Avoid making assumptions. Reach out to enough rabbits to realize that they are human too.

The challenge is that the solution comes far more easily to the (usually unsuspecting) rabbit than to the (situation-creating) guinea pig. It takes a lot for a guinea pig to confront a rabbit. But once a rabbit “gets it,” it costs them very little to adapt their behavior to be more inclusive and supportive of a guinea pig. And that’s often enough to bring out any guinea pig’s inner rabbit.

It’s in the interest of every rabbit in the world to help guinea pigs grow their ears. Otherwise, they come and bite off your tail.

It’s your choice.

 

source:https://hbr.org/2015/03/when-not-to-treat-a-colleague-as-youd-want-to-be-treated

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How to AirDrop a file from an iPhone to a Mac or other Apple devices

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  • Hands down, AirDrop is the easiest way to send files like photos, documents, and even web pages from an iPhone to a Mac (or to another Apple device).
  • AirDrop is automatically available on your iPhone ‘s sharing option whenever there’s another AirDrop-compatible device in range.
  • You may need to set up AirDrop on your Mac before being able to AirDrop a file from an iPhone to that computer.

Compared to the ancient days of floppy disks, it’s like we’re living in a science fiction future today. After all, it’s easy to share large files via email or on cloud services like Dropbox.

But Apple offers an even easier option: AirDrop. Armed with AirDrop, you can send files even ones too big for email from your iPhone to a Mac with just a tap, as long as the Mac is in range to receive them.

What’s “in range”? AirDrop uses a combination of both Bluetooth and Wi-Fi to transmit files, so your Mac or other Apple device has to be within about 30 feet of the phone, according to Apple .

To successfully AirDrop, you’ll need to configure AirDrop on a Mac you only need to do that once and then you can send files from your iPhone quickly and easily.

Activate AirDrop on your Mac or another Apple device

1. Click “Go” in the Finder menu and then click “AirDrop.”

 

airdrop mac
airdrop mac

2. If your Mac’s Bluetooth or Wi-fi is turned off, you will be asked to turn them on.

3. In the AirDrop window, choose who can AirDrop you. Click “Allow me to be discovered by” and choose either “Contacts Only” or “Everyone.”

 

apple airdrop
apple airdrop

For Apple devices other than a Mac, including an iPhone, you can access the same permissions by going into your Settings, clicking General, and then selecting AirDrop to choose whether you can receive an AirDrop from “contacts only” or “everyone.”

Limiting AirDrop only to your contacts is more secure, but choosing “everyone” is more convenient if you frequently have to receive files from a lot of different people.

It’s generally easier to choose “Everyone.” But be aware that if you are working in a public place (like a coffee shop), anyone in your vicinity will be able to try to send you files, so be careful whom you accept AirDrop files from.

Send a file from your iPhone

1. On your iPhone, open the app that you want to AirDrop from. To send a photo, for example, open Photos.

2. Select the file or photo you want to send (you can select more than one at a time).

3. Click the Share button.

4. In the AirDrop section of the Share screen, you should see icons for all of the AirDrop-compatible devices in range (it might take a moment for them to appear). Tap the icon for the Mac you want to send the file to.

 

airdrop 3
airdrop 3

If you’re in range, you should see a button for your Mac (and other AirDrop-compatible devices).

That’s all you need to do on the iPhone; now the Mac or other device needs to accept the file.

Receive a file on your Mac or another Apple device

1. You should see a notification appear on your desktop or device’s screen. Choose “Accept.”

2. On a Mac, choose whether to open the file or save it to the Downloads folder.

 

airdrop 4
airdrop 4

3. Open Downloads in Finder on your Mac. The file should be the most recent.

If you run into trouble

Like any technology, sometimes it doesn’t work the way you expect. If you’re having trouble with AirDrop, there are a few common things to check:

  • Is your Mac AirDrop-compatible? It needs to be running Mac OS X Yosemite or later.
  • Make sure that Bluetooth and Wi-fi are enabled on both your Mac and your iPhone.
  • It’s possible the devices are too far apart, especially if you can’t see the Mac on the iPhone’s AirDrop list. Bring the two devices closer together.
  • Make sure that the iPhone isn’t connecting to the Internet via a personal hotspot. Open Settings and make sure Personal Hotspot is “Off.”

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Hardwares

Samsung Galaxy Fold, S10 and 5G phones unveiled at Unpacked event

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  • Samsung has revealed its latest S10 smartphone in San Francisco
  • Here is a hands-on first look at the Galaxy S10, S10 Plus and S10E
  • The Korean giant has unveiled a folding phone, the Samsung Galaxy Fold
  • Samsung has launched a new 5G smartphone
  • Why Samsung’s folding phone could be a blueprint of the future

Samsung has unveiled a folding phone that doubles as a tablet, which the Korean company hailed as the biggest development in smartphones in a decade.

The Samsung Galaxy Fold, which was launched alongside four other smartphones on Wednesday evening, functions as a typical smartphone but can be unfolded to a second 7.3-inch touchscreen.

The device, which will be released in April, will cost at least $1,980 (£1,516), making it by far the most expensive smartphone on the market.

It is the first of its kind from a major smartphone company, with Samsung claiming the device “answers sceptics” who claim that innovation has dried up in the industry

Samsung’s folding smartphone that transforms into a tablet

Samsung also unveiled the latest version of its flagship smartphone line, the Galaxy S10, releasing three models that cost between £669 and £1,099.

The phones – the cheaper S10E, the S10 and the S10+, feature a fingerprint scanner embedded within the touchscreen and three rear cameras that allow for wider-angle photos.

The smartphone-maker also teased its largest phone yet, the S10 5G, which offers 6.7 inch display and promises to be the future of smartphone connectivity. The phone will be available later this year, when 5G networks, that offer faster mobile data connections, come online.

The company is hoping 5G support will give it a leg up over Apple, which is not expected to unveil a 5G phone until next year.  All these devices are capable of wirelessly charging other Samsung phones and accessories.

Image result for samsung fold

The Galaxy Fold in its “closed” form

Phone makers have spent years attempting to develop flexible touchscreens that allow devices to fold in two, answering consumers’ demands for ever-bigger phone screens, without sacrificing portability. Several manufacturers are now working on their own foldable phones, hoping the technology will breathe life into a saturated smartphone market.

“The Galaxy Fold breaks new ground not just because it defines categories. It breaks new ground because it answers sceptics, who say that everything has been done, that the smartphone is a mature category in a saturated market,” Samsung’s mobile chief DJ Koh said. “We are here to prove them wrong.”

Samsung said folding the phone out into a bigger-screened version will allow multi-tasking features such as split-screen apps and better video watching.

However, the high price of the device means it is likely to sell in small numbers. Some versions are likely to sell for more than $2,000, just 18 months after Apple introduced the first $1,000 17 months ago.

The presentations are winding down, and Samsung has left us with their vision of the future in their latest commercial featuring the classic song made famous by Doris Day.

But there’s more to come, keep up to date with the latest Samsung news here and follow @JamesTitcomb on the ground as he elbows everyone out of the way for a first look at the folding phone.

Samsung’s 5G phone

The Galaxy S10 5G is being introduced with a fanfare – a 6.7 inch display that promises to be the future of smartphone connectivity.

This is the biggest screen on a Galaxy device. It comes with a 25-watt charger, so it will charge a lot faster. It has a 3D depth-sensing camera.

Verizon customers will be the first to receive the handsets.

New smartwatch with a full week’s charge

Samsung’s new Galaxy watch features a battery that lasts up to a week and can continually analyse your stages of sleep – this is a huge part of the company’s push into healthcare.

They include heart monitors and “continuous stress tracking when life gets overwhelming”.

Galaxy Buds with Bixby

Samsung has just launched wireless, Apple-style earbuds. Hot take from the Samsung stage: “They are so cool”.

They feature a high efficiency chip set for which allows for 5 hours of calls on a single charge. They are also Bixby-enabled, so you can interact with them remotely and give them instructions (and why wouldn’t you?). They will be available from March.

Incidentally, Bixby can now apparently tell the difference between the Queen’s English and English from Queens (cue laughter from stage). Samsung’s AI assistant also understand three different languages.

S10 price starts at £799 and will be available from March 8

The Samsung Galaxy S10 will start at £799, up to £999. The S10 Plus will start at £899 with a £1,099 version. The S10E will begin at £669.

You can find pre-order details on the Samsung Galaxy S10 here.

Samsung bets on Instagram feature with the S10

The S10 presentation featured Instagram chief executive Adam Mosseri, who presented an “Instagram mode” that will allow users to quickly post any photo onto the social media site.

Of course, there was a rather awkward selfie on stage with DJ Koh….

Here is everything you need to know about the new S10

Matt Field has gone through all of the bells and whistles of the new phones here – here are the highlights and how they differ from the S9.

S10 specs

First photos of the Samsung S10

Here’s the S10

The S10 introduction has come hot on the heels of the Samsung Galaxy Fold. But what does it bring to the table? Read Matthew Field’s guide to the new devices to find out more.

Forget the £1,000 smartphone.

“Samsung just announced the price of the fold – $1,980 and up – and the crowd here literally went ‘ooooooooh'” like a pantomime,” says James Titcomb.

The era for smartphone innovation is not over

DJ Koh Samsung presents the Galaxy Fold.

Samsung chief executive DJ Koh said that the company will prove critics wrong with the lineup of products and services launched this evening. He said:

“The Galaxy Fold breaks new ground not just because it defines categories. It breaks new ground because it answers sceptics, who say that everything has been done, that the Smartphone is a mature category in a saturated market, we are here to prove them wrong”

“Today marks a new beginning, a shift.

“The next decade of progress and innovation. I am excited by what we have achieved, but I am even more excited by what we have enabled.”

Samsung Galaxy Fold: Price and availability

The new device will cost $1,980 (£1,516) and will be available from April 26.

Six cameras, but kind of clunky

View image on TwitterView image on TwitterView image on TwitterView image on Twitter

Galaxy Fold: the specs

The new Galaxy Fold has a 9nm processor and 12GB of RAM, making it one of the most powerful smartphones on the market (and ever). It has 512GB of on board memory. Because the phone folds up like a tablet from essentially two “smartphone” bodies, it has a dual battery, one in each side of the device that link together.

Samsung has claimed that the Galaxy Fold will fit in the palm of the hand when it’s folded.

Galaxy Fold, revealed

It’s here – within a couple of minutes of the launch, we’ve seen the first official photo of the foldable phone. The first official description is “It’s gorgeous”.

Samsung has called the new device part of a “whole new category” and confirmed the name: Samsung Galaxy Fold – with a 7.3-inch folding infinity display that folds the phone out into a tablet.

Samsung says it has invented a whole new hinge system with “multiple interlocking gears” that are hidden away.

And… here we go

It’s kicked off in San Francisco, with some distinctly creepy music. It looks like they are starting with the folding phone…

Watch it live here

The expert’s take

We’ve been stuck in a camera race, Peter Jarich of analyst firm GSMA Intelligence argues, as smartphone makers have struggled to stand out with a “series of black rectangles”.

“If you’re trying to convince people to buy, then foldable is the way to go, ” he says. “This is all taking place at the same time as 5G. Will this have 5G? Doubtful.”

Could Samsung launch the iPhone killer?

Samsung’s launch today could provide the smartphone market with a much-needed jolt this year. In January, Samsung was forced to issue a profit warning as sales fell 11pc and profits dropped dropped 29pc on the back of slowing phone and chip sales; just days after Apple chopped its sales forecast due to an economic slowdown.

So can the S10, a foldable phone or a 5G device turn the tide? One market analyst told us this evening that the smartphone market is so competitive that Samsung can’t afford not to try.  “What if this were the next big thing and they missed out on it?”

Live from San Francisco

James Ticomb (@jamestitcomb) is up and running from the launch in San Francisco. First thoughts?

“Samsung has to pull off the trick of convincing us that the S10 matters and is worth buying, and that phones these days are so boring that you need one that folds in half.”

View image on Twitter

A folding phone is on the cards

Rumours ahead of the launch included a foldable phone, nicknamed Samsung Galaxy X or Galaxy F (for fold), which was teased back in November. It would be a first for the technology company and could be a game-changer in the smartphone market.

Why foldable phones are the next big thing

But that’s not all. Several rivals are rumoured to be launching 5G smartphones at Mobile World Congress next month, which could prompt Samsung to release a rival product today.

Here’s what we know so far

Samsung’s main new phone tonight is expected to be the Samsung Galaxy S10. It is due to feature some “very significant” design changes, according to Samsung’s mobile chief executive DJ Koh. You can read all the rumours here – but we’re expecting more cameras, more memory and a larger display.

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Business

Mercedes-Benz sells 180,539 vehicles, January

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Mercedes-Benz delivered 180,539 vehicles to its customers worldwide in January (-6.7%).

The second-best start to a year for sales was influenced by important model changes in the high-volume SUV and compact-car segments.

In particular, the model change of the B-Class, CLA and GLE, each with a double-digit sales decrease, had a negative impact on total unit sales worldwide despite the ongoing high demand for the cars with the star insignia.

From today’s perspective, the company expects the model changes to affect deliveries in the first quarter.

With a high degree of probability, the full year will be affected also by exogenous challenges and geopolitical risks, the company announces in its global sale report for January.

A member of the Board of Management of Daimler AG responsible for Mercedes-Benz cars marketing and sales, Britta Seeger, said “With more than 180,000 vehicles delivered, Mercedes-Benz has started the year 2019 with the second-best January ever”.

“With the B-Class, the CLA and the GLE, we look forward in the coming months to the new generations of models very popular with our customers and expect the model offensive in our high-volume segments to provide significant sales impetus”.

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