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HEALTH ORGANIZATIONS ARE EMBRACING INTELLIGENT TECHNOLOGIES BUT MUST DO MORE TO PREPARE FOR SOCIETAL IMPACT, ACCENTURE REPORT FINDS

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CHICAGO; June 11, 2018 – A new report from Accenture (NYSE: ACN) has found that the healthcare industry is aggressively adopting intelligent technologies, such as the internet of things (IoT) and artificial intelligence (AI), but that many health organizations need new capabilities to ensure that technology acts with responsibility and transparency as businesses evolve.

According to the report, Digital Health Technology Vision 2018, more than three-fourths (77 percent) of the 100 health executives surveyed said they expect to invest in IoT and smart sensors this year – the highest among the 20 industries included in the broader Accenture Technology Vision research on which the health industry report was based. In addition, more than half (53 percent) of the health executives expect to invest in AI systems, with four-fifths (86 percent) of the executives saying that their organizations use data to drive automated decision-making at an unprecedented scale.

However, as AI continues to play a greater role in decision-making, four-fifths (81 percent) of health executives said they are not prepared to face the societal and liability issues that will require them to explain their AI-based actions and decisions. As a result, about three-fourths (73 percent) said they plan to develop internal ethical standards for AI to ensure that their AI systems act responsibly.

In addition, health organizations also face a new kind of vulnerability: inaccurate, manipulated and biased data that leads to corrupted insights and skewed results. More than five-sixths (86 percent) of health executives have not yet invested in capabilities to verify data sources across their most critical systems. In addition, one-fourth (24 percent) of the executives said that they have been the target of adversarial AI behaviors, like falsified location data or bot fraud.

The report is derived from Accenture’s most-recent annual technology report, Accenture Technology Vision 2018, which predicts key trends likely to disrupt business over the next three years, including virtual/augmented reality, blockchain and edge computing. Among the findings from healthcare executives about these technologies:

  • More than four in five (82 percent) of the executives said that extended reality – comprising virtual- and augmented-reality technologies – removes the hurdle of distance in access to people, information and experience, with nearly half (48 percent) of health providers and one-sixth (16 percent) of health payers planning to invest in these technologies in the next year.
  • Nine-tenths (91 percent) of health executives believe that blockchain and smart contracts are critical to enabling a frictionless business over the next three years, and approximately the same number (88 percent) believe that microservices will be crucial for scaling and integrating ecosystem partnerships.
  • Four-fifths (82 percent) of health executives believe that “edge” architecture will speed the maturity of hyperconnected health environments, and slightly more (85 percent) believe that generating real-time insights from the volumes of data expected in the future will require computing “at the edge,” where data is generated. Yet the vast majority (86 percent) of health executives believe that they’ll need to balance cloud and edge computing to maximize technology infrastructure agility and enable intelligence everywhere throughout their organization.

“Intelligent technologies, such as AI, are enabling health organizations to evolve at speed, collaborate with other entities and create deeper, more meaningful relationships with patients across various care settings,” said Kaveh Safavi M.D., J.D., head of Accenture’s global health practice. “As this paradigm-shifting technology evolves – making business more dynamic than ever before – organizations will remain responsible for demonstrating data stewardship and designing systems with trust and transparency to bolster the societal benefits of these technologies.”

To learn more, register for the Accenture 2018 Digital Health Tech Vision Webcast taking place on July 18 at 11 am Eastern Time.

Methodology
The Accenture Technology Vision is developed annually by the Accenture Labs and Accenture Research. For the 2018 report, the research process included gathering input from the Technology Vision External Advisory Board, a group comprising more than two dozen experienced individuals from the public and private sectors, academia, venture capital firms and entrepreneurial companies. In addition, the Technology Vision team conducted interviews with technology luminaries and industry experts, as well as with nearly 100 Accenture business leaders. In parallel, Accenture Research conducted a global online survey of more than 6,300 business and IT executives across 25 countries and 18 industries to capture insights into the adoption of emerging technologies.

The healthcare industry report, Digital Health Technology Vision 2018, is based on C-level responses from 100 health organizations. The survey helped identify the key issues and priorities for technology adoption and investment. Respondents were mostly C-level executives and directors, with some functional and line-of-business leads, at companies with annual revenues of at least US$500 million, with most having annual revenues greater than US$6 billion.

About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Soure: Accenture

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AT&T PLANS BUYING GUIDE: WHICH ONE IS THE BEST FOR YOUR NEEDS?

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So, you’ve been thinking about biting the gun and becoming an AT&T customer?

Good thinking, but which plan to choose? Clearly, the abundance of options in AT&T’s roster don’t make the choice any easy, but we are here to help.

A couple of weeks ago, we walked you through all the different plans in Verizon’s lobby, but now it’s time to subject AT&T to the same treatment.

Unlimited plans

AT&T Unlimited Plus Enhanced and AT&T Unlimited Choice Enhanced

Ever since AT&T caved in and finally offered truly unlimited plans last year, its Unlimited Plus Enhanced plan has positioned itself as the most-loaded out plan. This plan is perfect for families due to the flexibility of the included line options and the loadout of features, compromise with speed, streaming quality, or the ability to use a mobile hotspot.
Meanwhile, AT&T Unlimited Choice Enhanced is mostly the same unlimited data/text/voice calls ordeal, but it comes with less features and is a bit more affordable. Both plans are perfect for family usage scenarios, and choosing one over the other would highly depend on your stance towards video streaming quality, mobile hotspot, and speed throttling.
Here’s a rundown of the pricing of the different lines, and after that we’d rundown other notable features of the plan. Note that the prices below have AutoPay and Paperless billing discounts applied to them.

* – Prices after discount with AutoPay and Paperless billing.

It’s obvious that the more, the merrier.

As you can see, once you start adding new lines to the AT&T Unlimited Plus Enhanced plan, prices become more and more affordable, making them more and more palatable for the regular family of up to four out there, and overall, a better deal.

With prices out of the way, let’s see what the two unlimited data plans offer as far as data allotments, features, and speeds are concerned.
Common strengths of both plans:
  • Free HBO for life: Both plans give you HBO for life. That’s undoubtedly a boon for all fans of A+ TV shows from the likes of Game of Thrones, Westworld, The Wire and many others as HBO has one of the most loaded-out subscription services out there. Have in mind that the actual promotion will start within 2 monthly billing cycles. Of course, if you drop your Unlimited Choice or Plus plan, you automatically forfeit the HBO benefit.
  • Unlimited roaming in Mexico & Canada: Pretty self-explanatory, but with either Unlimited Plus or Choice you get unlimited roaming in both neighboring countries.
  • Unlimited texting from USA to 120+ countries: With either Unlimited Plus or Choice you can text, send pictures and video messages via MMS to more than 120 countries around the globe at no extra cost.
  • AT&T THANKS: AT&T’s benefit program allows you to get insider access to special events, various forms of entertainment like movies and music, as well as get expert help, and many others at no extra cost. The majority of these benefits can be explored and used from the dedicated AT&T THANKS app on the app stores.
  • Military discounts: If you’re qualified military personnel or a veteran you get 15% discount at every monthly bill.
Our verdict: If you want the absolute best unlimited plan on AT&T, you should certainly go for Unlimited Plus Enhanced. It has the most bells and whistles and you shouldn’t worry about throttling that much. Well, at least until you don’t go over 22GB of LTE data per line per month as you’re likely to experience temporary throttling at busier times. Additionally, the 15GB mobile hotspot allotments is well worth it, especially if you use your device to cast Internet in your immediate vicinity. Conversely, if you’re perfectly fine with a bit more throttling in busier time windows and don’t use your device as a mobile hotspot, you will also be fine with AT&T Unlimited Choice Enhanced.

Limited & Prepaid Data plans

If you’re looking for something else than an unlimited data plan, AT&T’s prepaid ones are here to help. But which one to choose – the eponymous AT&T Prepaid plans or the Mobile Share Flex ones? Let’s highlight all the features and intricate differences and help you make up your mind.

AT&T Prepaid

The good ol’ Prepaid plans are a perfect match for people that value flexibility over anything else. With no annual plan, credit check, or even an activation fee in sight, it’s as close as you can get to freedom when dealing with large corporations. You can have AT&T Prepaid in a variety of flavors, ranging from $30 to $85 per month, depending on your loadout and discounts. Here’s a rundown of the prices and features:
No matter which plan you choose, we highly recommend enrolling into the AutoPay program, which will automatically charge your eligible credit or debit card every billing period. With AutoPay, you eliminate the possibility of having your service terminated after not paying on time. That’s a great thing to have on its own, but the discount on the prepaid plans is another boon to consumers’ wallets.
You can save even more if you bundle multiple prepaid plans together. For a second and a third additional lines, you get $10 off on your total monthly bill, while for a fourth and fifth additional line you get $20 off. This means that you can save up to $110 per month if you combine five Prepaid Unlimited Plus plans, or $1,320 per annum. You can check out the interactive AT&T configurator right here.
Our verdict: From the get-go, we wouldn’t recommend the $65/mo plan as it’s pretty hampered when compared to the others. Sure, it comes with unlimited data in tow, but we don’t like the lack of mobile tethering functionality as well as its inability to stream 1080p video. Albeit pricier, the top unlimited data plan is definitely better value on all fronts. When it comes to the ‘cheaplings’, it all comes to whether you can live with as low as a gigabyte of fast-speed data per month and whether you travel to Mexico and Canada often – if no, you should probably go for the $40/mo plan, but if you are okay with less data and no free-of-charge roaming allotment.

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INDUSTRY GROUPS SUE TO STOP CALIFORNIA NET NEUTRALITY LAW

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The broadband industry’s four main lobbying groups are joining forces to stop California’s state net neutrality law from taking effect.

On Wednesday, mobile-industry lobbyist the CTIA; USTelecom, which lobbies for the telecommunications industry; and the two lobbying organizations for the cable industry, NCTA and the American Cable Association, jointly filed a lawsuit in federal court against the state of California to block its new law.

Collectively, the groups represent almost every broadband provider in the country, including mobile operators like T-Mobile and Sprint as well as cable and telecom companies such as AT&T, Comcast, Charter, Verizon, Frontier and CenturyLink.

The suit, filed in the US District Court for the Eastern District of California, asserts that California’s net neutrality protections are illegal because they’re pre-empted by the Federal Communications Commission, which rolled back federal net neutrality rules earlier this year.

The trade groups’ suit calls California’s law a “classic example of unconstitutional state regulation,” and it’s asking the court to block the rules from taking effect on Jan. 1.

This is the second lawsuit filed against California since Gov. Jerry Brown signed the bill into law on Sunday. The Trump administration’s Department of Justice is also suing California and seeking a preliminary injunction to stop the law from going into effect.

At issue is whether California and other states have the right to pass net neutrality laws, which they claim are necessary to protect their citizens. As part of its roll-back of federal net neutrality rules in June, the FCC included a provision in its order that pre-empted states from creating their own regulations. The DOJ and the broadband industry argue it would be too complicated for internet service providers to follow different net neutrality rules in 50 states.

US Attorney General Jeff Sessions said California’s law violated the Commerce Clause of the US Constitution.

“Under the Constitution, states do not regulate interstate commerce — the federal government does,” he said in a statement.

But net neutrality supporters argue that since the FCC has refused to regulate these services and because the agency actually abdicated its authority for such regulation to the Federal Trade Commission, states can impose their own rules for services delivered in their states.

California style

California’s law, which prohibits internet service providers from slowing down or blocking access to websites or charging companies like Netflix extra to deliver their services faster, is based on Obama-era net neutrality protections that the Republican-led FCC rolled back earlier this year. But California’s law goes further, also outlawing some zero-rating offers, such as AT&T’s offer, which exempts its own streaming services from its wireless customers’ data caps. The law also applies the net neutrality rules to so-called “interconnection” deals between network operators, something the FCC’s 2015 rules didn’t explicitly do.

The legislation has been opposed by the broadband industry, which considers it too restrictive.

California is just one of several states looking to enact its own rules governing an open internet, after the FCC, under Pai, rolled back the Obama-era net neutrality rules in June. States such as Washington have pushed through a net neutrality law, while others are considering doing so.

Meanwhile, attorneys general of 22 states and the District of Columbia have already filed a brief to a US Appeals Court to reverse the FCC’s move. Companies like Firefox publisher Mozilla and trade groups also filed arguments.

Net neutrality, the principle that all internet traffic is treated fairly, has been one of the hottest topics of debate over the past several years. Consumers, tech companies and Democrats have pushed for stricter regulations prohibiting the prioritization of traffic, which resulted in the rules put in place by the previous FCC. But the Trump-era FCC has agreed with ISPs and Republicans who fear the regulations are onerous and hurt capital investment.

Taking It to Extremes: Mix insane situations — erupting volcanoes, nuclear meltdowns, 30-foot waves — with everyday tech. Here’s what happens.

 

 

 

Source: https://www.cnet.com/news/industry-groups-sue-to-stop-california-net-neutrality-law/

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WITH WATSON, TECHNICIANS ARE EMPOWERED TO MAKE THE RIGHT REPAIRS. THE FIRST TIME. ANYWHERE.

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Since 2014 Apple and IBM have been working with clients to usher in a new era of smart enterprise. The latest collaboration offers companies interested in artificial intelligence (AI) and machine learning (ML) a chance to be a part of the next big shift in enterprise mobile intelligence — by bringing the power of IBM’s Watson AI services and Apple’s machine learning framework, Core ML, to native iOS apps. IBM Watson Services for Core ML delivers native iOS apps that give developers access to vast amounts of data, both on their device and through the cloud. This means that users can access information and deep insights directly on their iPhone or iPad, even when it’s not connected to a network.

AI Everywhere with IBM Watson and Apple Core ML →

The Coca-Cola Company is always innovating across their technology landscape, and AI is a key focus area. When presented with the opportunity to explore the value of IBM Watson services and machine learning, they quickly engaged. With the Coca-Cola emphasis on quality, they are currently partnering with IBM, working on prototypes for how IBM Watson Services for Core ML may transform in-field capabilities. Initial functionalities being analyzed are visual recognition problem identification, cognitive diagnosis and augmented repair. Early exploration is promising, and Coca-Cola and IBM continue to determine next steps.

Challenges in the field

Field technicians are deployed to service and repair beverage dispensing machines at restaurants and venues around the world. Once on site, the tech must be able to diagnose and correct an enormous array of problems, relying ultimately on their personal expertise and experience. If the system is not one the technician is familiar with – an uncommon water filter, for example – then routine repairs can become frustrating and time-consuming. Adding to the challenges, many sites are in remote or rural locations with no data connectivity, meaning no access to support, and therefore limited ability to make repairs. In these cases, the tech would need to spend time searching through informational databases, product manuals, and might even need to call in or consult with a colleague or specialist – resulting in lost productivity and prolonged system downtime.

Enter Watson Services for Core ML

With the AI capabilities of IBM Watson and Core ML, relevant information is put directly into a tech’s hands the moment she needs it, allowing her to resolve the issue quickly. Coca-Cola used Watson Services for Core ML to build an app that leverages visual recognition and augmented reality to identify equipment issues, diagnose problems, and troubleshoot repairs.

Through the app, the tech can use their iPhone or iPad camera to diagnose system problems via a virtual overlay and guided instructions pulled from the cloud, with zero latency, and even in areas with no network connectivity. Watson Visual Recognition on the device helps the technician identify older or poorly differentiated systems, or unfamiliar parts, and pinpoint the problem right away. Then, Watson Discovery Service helps identify possible solutions for the specific systems and type of malfunction.

Using ARKit, an iOS framework with resources to help create augmented reality experiences for the iPhone and iPad, developers are able to integrate apps with augmented reality models that help the technician solve complex problems on less-familiar systems.

As the technician is working on the job, data is captured. That data is then sent to the cloud once the device is back on the network, so Watson can learn from the interaction and make the learning available to other technicians in near real-time. Using the guided repair system, the technician is empowered to solve the problem the first time, increasing productivity, and elevating customer service – all without needing to call for assistance or reschedule the repair.

With Watson, the technician can identify the problem and determine a solution in less time, no matter their location. Watson Services for Core ML provides developers with the tools to build apps that can give technicians in the field the right data, knowledge, and capabilities to do their best work. Coca-Cola is piloting the app with its field technicians now.

Beth Smith announces IBM Watson Services for Core ML at Think 2018

02:47

Watch the IBM Watson Services for Core ML announcement at Think 2018

Watson Technology being used:

  • Watson Visual Recognition
  • Watson Studio

With the help of Watson, field technicians can now:

  • Leverage the power of Apple Core ML to diagnose and correct an enormous array of problems on-site, with little or no network connectivity
  • Save time and increase productivity
  • Use cutting-edge augmented-reality from ARKit merged with Watson’s advanced visual recognition and detection technology to accurately find possible solutions and avoid lengthy delays
  • Learn from other technicians’ experience in near real time

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