Slack and Wiz have expanded their partnership and added two major enhancements to Wiz’s Slack integration to deliver AI-powered security insights and guidance.
Slack and Wiz are introducing a bi-directional Slack app that empowers security teams to manage Wiz Issues and Threats directly within Slack. This integration is designed to enhance response times and accelerate remediation efforts without disrupting existing workflows.
In addition, Wiz is launching an AI-powered app for Slack that delivers security insights and guidance. The AI assistant intends to support teams in quickly accessing answers, streamlining decision-making, and improving overall security efficiency.
Wiz wrote in an announcement blogIn most organisations, cloud, development, and SecOps teams rely on Slack as their primary communication platform, so we’re bringing the power of Wiz directly into the tools they already use by expanding our Slack integration.
These updates make it easy for teams to stay on top of security risks by gaining security guidance, investigating issues and threats, and taking action—all without leaving Slack.”
Users can now install the new bi-directional Slack app from the Slack Marketplace and explore the Wiz AI App extension to access AI-powered security insights.
More Specifics On The New Offerings’ Feature Sets
Wiz’s new bi-directional Slack app, available on the Slack Marketplace, enhances its existing integration by enabling security teams to take direct action on Wiz Issues and Threats within Slack. This aims to reduce context switching and improve mean time to resolution (MTTR), allowing security, cloud, and SecOps teams to investigate, assign, and resolve threats more efficiently.
The integration consolidates all detections of a single Wiz Threat into a dedicated Slack thread, simplifying investigations. Teams can update threat statuses—such as marking them as a “security test” or “planned action”—directly in Slack, with real-time syncing ensuring information stays consistent across platforms.
Additionally, teams can add context to security alerts by replying in Slack threads with investigation details, remediation updates, or flagged dependencies. Wiz automatically updates the Issue History or Threat Timeline, which it says creates a comprehensive audit trail for streamlined collaboration and faster threat resolution.
Wiz highlights several use cases where its bidirectional Slack integration helps organisations streamline security by keeping workflows within existing communication channels.
For example, security Teams can manage Wiz Issues directly in Slack, sending critical alerts to relevant channels, assigning owners, and updating statuses—eliminating platform switching and improving response times.
Moreover, SecOps teams can reduce MTTR by receiving real-time Wiz Threat alerts, investigating detections, and updating statuses within Slack threads. Finally, Wiz suggests that engineering teams can act faster on security findings, directly addressing misconfigurations, vulnerabilities, or identity risks within their Slack workflows.
Wiz’s new AI app for Slack asserts it brings security knowledge closer to teams by enabling users to ask questions and receive AI-powered guidance directly within Slack. Using the /wiz command, Wiz says that teams can quickly access information without searching through documentation, streamlining decision-making.
Teams can ask about new features, request step-by-step instructions for tasks like configuring notifications, or seek best practices for improving remediation and response. This integration aspires to deliver real-time insights, reduce search time, and enhance security workflows, marking the first of many AI-driven innovations from Wiz.
Slack, Dovetail Bring AI-Driven Customer Insights Into Enterprise Conversations
Slack and Dovetail have partnered to introduce AI-powered customer insights into enterprise conversations.
Dovetail, an AI-powered customer insights platform, has launched the Ask Dovetail AI assistant for Slack, designed to keep customer knowledge at the centre of team conversations. This integration enables users to access customer insights directly within their workflow, ensuring product decisions are guided by real-time customer context.
The AI assistant was developed in response to the needs of thousands of organisations using Dovetail’s customer insights hub to centralise, analyse, and act on feedback and research. Dovetail notes that knowledge gaps can leave critical insights siloed, resulting in decisions that overlook valuable customer input.
To address this, Ask Dovetail aims to provide teams across Product, Design, Research, and Customer Experience with seamless access to the insights they need, intending to foster more informed, customer-driven decisions.
Source: Slack, Wiz Partner To Bring AI-Powered Security Guidance To Collaboration
