Spectrum has kicked off a series of enhancements for its Spectrum Business customers, including new and simplified pricing and packages, faster internet for new business customers, and free internet speed lifts for some current business customers. Additionally, the Company extended its Customer Commitment to its small business consumers. Spectrum’s Commitment includes delivering reliability, transparency, and outstanding service, backed by money-back guarantees to small business customers.
Spectrum Business’ new, flexible pricing and packaging for Business customers now also includes guaranteed pricing for up to three years when multiple services are bundled with Ultra or Gig Internet, whole-dollar prices and more package options, and provides faster internet speeds for some existing Spectrum Business customers.
Starting from the 19th of February, new small business customers can get Spectrum Business Internet with 500 Mbps starting speeds for $40/month for 12 months when bundled with any two other business products, including Spectrum Business Voice, Business Connect, Spectrum Mobile, or Business TV, or they can get a three-year price guarantee if they level up to 750 Mbps or 1 Gig speeds as part of that bundle. Additionally, current Spectrum Business Ultra Internet customers will see their download speeds increase automatically by 25% at no additional cost – from 600 Mbps to 750 Mbps.
Adam Ray, Executive Vice President and Chief Commercial Officer, Spectrum
We understand the unique challenges small businesses face, and the important role our internet, mobile and video services play in the success of their day-to-day operations. We created new, flexible packages with faster internet speeds and price guarantees to give small businesses more options to choose the Spectrum connectivity services they need to thrive.
Cliff Hagan, Executive Vice President, Customer Operations, Spectrum
Our small business customers play a vital role in the communities we serve. By extending our first-of-its-kind Customer Commitment to them, we are promising businesses reliable connectivity, transparency, and an exceptional experience they can depend on to continue serving their customers, and if we fall short, we’ll make it right with money-back guarantees.
Source: Spectrum Business Revamps Plans with Higher internet speed
