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When Not to Treat a Colleague as You’d Want to Be Treated

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Roger was a young rising star. He had always been successful, and prided himself on his brains, speed, and ability to deliver impressive results. His company had just appointed him to take over a troubled country operation in Latin America. He did a brilliant job turning things around financially. But he then got completely stymied by a group of angry employees who started a covert revolution in the ranks — and almost succeeded in getting him fired.

Coaching Roger, I suggested he was a bunny rabbit who had just been attacked by a horde of guinea pigs. When he looked bemused, I suggested that the world is made up of two sorts of people, but only one sort would agree.

Bunny rabbits are convinced that everyone is more or less the same: human, and much like themselves. They bounce through life in a relatively self-sufficient way, open to others but not living their lives in reaction to them. Their deep-seated belief that others are mostly like them leads them to treat others as they would like to be treated themselves — an approach they take pride in as an enlightened and open-minded management approach.

Roger was a classic rabbit. He was a highly ethical, performance-driven manager, and assumed everyone else was (or should be) too. He gave his employees exactly the kind of hands-off autonomy that he had always appreciated. But when they didn’t deliver, he thought they were shirking their responsibilities and started to put the pressure on. It never occurred to him that what the team really wanted was his attention, his direction or, worst of all, his love. When he judged them for under-performing, their admiration quickly turned to fear — and anger.

Guinea pigs have a tendency of comparing themselves to others — and rabbits don’t. Rabbits are busy chasing some internal mission, vision, or benchmark. Guinea pigs tend to measure themselves against others. And when they compare to a perceived rabbit, they feel lesser in some way. This creates a range of reactions ranging from admiring, to judgmental, to angrily jealous.

Guinea pigs often love rabbits, at first. They are ready to admire and follow and emulate. They put the bunny on a bit of pedestal. They feel cuter, fluffier, and bouncier in their company. They can make for loyal friends, partners, or colleagues, as long as they feel cared for and recognized. But there is often an underlying — and largely unconscious — set of expectations in the relationship that many rabbits won’t have recognized. So when a problem arises and the rabbit becomes less cuddly-bunny and more fighting-hare, guinea pigs may feel that their diligent loyalty has been betrayed, and turn angry. And angry guinea pigs can become vengeful and dangerous. They can ally with other resentful guinea pigs and descend on the unwitting bunny in a sometimes-lethal swoop.

What about the bunny? Since a rabbit’s basic assumption is that they are like anyone else, they never fully understand how guinea pigs think. It’s a huge blind spot. They under-estimate how much a guinea pig looks up to them and expects of them. They usually get into trouble with guinea pigs when they try to end or question relationships, or strike out more independently, or start to shine too brightly on their own. Success, which usually comes easily to bunny rabbits, exacerbates the initial positioning — the guinea pig feels like more of a guinea pig, the bunny rabbit begins to feel uncomfortable in their presence, and not understanding what is going on, finds refuge in the company of other rabbits. This exacerbates the guinea pig’s feelings of exclusion.

Another coaching client, whom I’ll call Maria, found herself encircled by guinea pigs in a big new job she had recently taken on, running a national sales operation in the UK. She was a very successful and highly regarded executive who had recently changed firms. She now managed several people who used to be her peers in the industry. A small number of them resented her success, felt that she was not paying enough attention to them, and worked in unison to make life difficult for her. The angrier and more demanding they became, the more Maria retreated behind emails, avoiding direct contact with them, and the more she focused on the rest of the team — fellow rabbits who were thrilled to have such an experienced and empowering leader on board. This made the guinea pigs go into loud, and united, over-drive. Management saw this as Maria’s key leadership challenge — getting her whole team on board.

So how do you deflect the almost inevitable conflicts that arise? First by noting that both these labels are situational. They describe a state of mind vis-a-vis others. You can be a bunny rabbit in most situations, but find yourself a guinea pig with a particular person or social group. I’m usually a pretty fluffy bunny, but there are a few people and situations that immediately put me in guinea pig mode. My tendency there is to attack, criticize, or find fault. I’ve learned that I’m usually the only person this sort of thing harms, as it cuts me off from more powerful people who would probably be happy to help me. Now, I try and calm the envy by consciously putting myself in bunny mode and reaching out to meet the person halfway. Most of the time, to my continuing guinea pig surprise, they do.

Most people tend to side with guinea pigs, assuming that bunny rabbits are as strong and invulnerable as they often come across.  People feel that the last thing a rabbit needs is sympathy. But having been the bunny in a few relationships, and having coached many more, I know just how hurt and confused a bunny gets when it is first envied — then attacked.

So what’s the solution?

  1. Rabbits need to:
    1. Recognize that guinea pigs may require more support, empathy and encouragement than other rabbits.
    2. Understand that your impact on a guinea pig is many times greater than you imagine.
    3. That one of the keys to turn guinea pigs into rabbits is to reveal that you aren’t as perfect as you may seem to them.
  2. Guinea pigs need to:
    1. Acknowledge and recognize that they are projecting unrealistic images onto someone.
    2. Name the emotions underlying their judgement of the rabbits — is it fear, envy, jealousy, inferiority, a mix of all of these?
    3. Avoid making assumptions. Reach out to enough rabbits to realize that they are human too.

The challenge is that the solution comes far more easily to the (usually unsuspecting) rabbit than to the (situation-creating) guinea pig. It takes a lot for a guinea pig to confront a rabbit. But once a rabbit “gets it,” it costs them very little to adapt their behavior to be more inclusive and supportive of a guinea pig. And that’s often enough to bring out any guinea pig’s inner rabbit.

It’s in the interest of every rabbit in the world to help guinea pigs grow their ears. Otherwise, they come and bite off your tail.

It’s your choice.

 

source:https://hbr.org/2015/03/when-not-to-treat-a-colleague-as-youd-want-to-be-treated

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72% OF GLOBAL 5G SMARTPHONE REVENUE COMES FROM CHINA

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Counterpoint Research reported that in the second quarter of 2020, 5G smartphone shipments increased, accounting for 10% of global smartphone shipments.

REVENUE AND ASP OF 5G SMARTPHONE

In the second quarter of this year, 5G smartphone revenue accounted for 20% of global smartphone revenue. Among them, China is the largest contributor to 5G smartphone sales. It is reported that 72% of global 5G smartphone revenue comes from China. Most of them comes from 5G smartphones released by Huawei. In addition, the average selling price of the Chinese smartphone market also increased by 12% year-on-year.

According to the report, the Asia-Pacific region, China, Europe, the Middle East and Africa, North America and other regions contributed 10% of the overall growth rate in the average sales price in the second quarter of 2020. However, Latin America is the only country where average sales prices have fallen 5% year-on-year. Although the new coronavirus has had an impact on the entire market, the high-end segment has not fallen sharply. Compared with the overall market decline, it only faces a year-on-year decline of 8%.

5G smartphone market

The report also shows that in the second quarter of 2020, the average selling price (ASP) of the global smartphone market increased by 10% year-on-year. With the exception of Latin America, average selling prices increased in all regions. This is because many 5G phones sold well in the second quarter. The increasing demand for education, work, games, and entertainment is also a factor in users’ preference for high-end smartphones.

Read Also:  Samsung may announce the Galaxy F41 smartphone tomorrow

Overall, due to the economic impact and the closure of offline retail stores, the market’s demand for low-priced devices has decreased. Coupled with the resilience of the high-end market and the growth of 5G smartphone sales (especially in China), this quarter’s increase in the average selling price of smartphones.

5G smartphone market

THE BOTTOM LINE

At the same time, smartphone shipments fell 23% year-on-year, reaching a record high. Although most OEM’s smartphone shipments declined in the second quarter of 2020, Apple’s shipments increased by 3% year-on-year, while iPhone revenue increased by 2% year-on-year. But we should also point out that Apple still has no 5G iPhone. The first models will come to the market only this year. Once this happens, and 5G appears on lower models, it will be quite interesting to see how the proportion changes.

Source: https://www.gizchina.com/2020/09/27/72-of-global-5g-smartphone-revenue-comes-from-china/

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Former Blizzard CEO Mike Morhaime announces new game company

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Two years after stepping down as CEO at Blizzard, the game company he co-founded in 1991, Mike Morhaime is back with his next venture. It’s called Dreamhaven, and it’s a combination of a publisher and developer, with “a common goal to empower creators, help bring their ideas to life, and create original gaming experiences that foster meaningful connections between players.”

As part of the announcement, Dreamhaven also revealed its first two internal studios: Moonshot Games and Secret Door. Moonshot is headed by a trio of Blizzard veterans, including former Hearthstone lead Jason Chayes, StarCraft II director Dustin Browder, and Hearthstone creative director Ben Thompson. “Though it’s very early days, when we think about Moonshot, we imagine a studio that celebrates curiosity and courage,” Chayes said in a statement. “We aspire to be bold in our approach, and we think the best way to do that is to create a culture centered around trust.”

Secret Door, meanwhile, is similarly led by a team of former Blizzard developers, including Chris Sigaty (executive producer on Hearthstone), Alan Dabiri (technical director on Warcraft III and StarCraft II), and Eric Dodds (designer on World of Warcraft and Starcraft). No projects have been announced for either studio.

Morhaime stepped down as CEO of Blizzard in 2018, though he stayed on in a consultancy role until last year. In an interview with The Washington Post, he said that one of the goals of the new company was to build an environment focused on creators — something that was likely a challenge under Activision, which became Blizzard’s parent company in 2008.

“We’ve learned a ton about what goes into creating an environment that allows creators to do their best work, and we were very successful doing that for many years at Blizzard,” Morhaime told the Post. “We reached a crossroads where we reassessed what we want to do with the rest of our lives.”

Source: https://www.theverge.com/2020/9/23/21452256/former-blizzard-ceo-new-game-company-dreamhaven-morhaime

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Apple Loop: Shock iPhone 12 Details, Massive iOS 14 Problems, Macbook Pro Delay

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Taking a look back at another week of news and headlines from Cupertino, this week’s Apple Loop includes surprising iPhone 12 benchmarks, big problems with iOS 14, two new iPads, Apple ignores MacOS, the “good/better/best” of the Apple Watch, the controversy around Apple One, and the Macs’ never changing system System Preferences.

Apple Loop is here to remind you of a few of the very many discussions that have happened around Apple over the last seven days (and you can read my weekly digest of Android news here on Forbes).

Just How Fast Is Your Next iPhone?

We might not have seen the iPhone 12 family as part of Apple’s virtual September launch event this week, but we have seen the benchmarks pop up on the AnTuTu website. That gives us a raw comparison of the numbers from last year’s iPhone to this year’s. Philip Michaels reports some pretty shocking numbers:

“Leaked benchmarks from Antutu, purportedly showing off an iPhone 12 Pro Max’s performance, may help fill in some of the blanks. MySmartPrice spotted the leaked numbers, which claim to show off a device with 6GB of RAM and 128GB of storage running iOS 14.1.

“According to the leaks, the iPhone 12 Pro Max tallied a score of 572,333 on Antutu’s test, which is a 9% gain over the iPhone 11 Pro Max’s 524,436 result on the same test. MySmartPrice says the iPhone 12 Pro Max’s reported tally would be the highest score ever posted by an iPhone, which you’d hope given that it’s a new model.

More at Tom’s Guide.

The Big Problem With iOS 14

Apple may not have announced a release date for the iPhone, but it did announce the release date of iOS 14. And that has caused problems. Normally Apple will provide a week’s worth of ‘heads up’ time to Developers so they can ensure their apps are ready for the jump up to the next major version of iOS. Not this year… developers had less than a days notice, and they are not happy. Matt Binder reports:

““Gone are the hopes of being on the store by the time users install the new iOS 14 and are looking for new apps. Gone is the chance to get some last-minute fixes into your existing apps to make sure they don’t stop working outright by the time users get to upgrade their OS,” explained Steve [Troughton-Smith from High Caffeine Content.”

““There are some developers who have spent all summer working on something new, using the latest technologies, hoping to be there on day one and participate in the excitement (and press coverage) of the new iOS,” he continued. “For many of them, they’ll be incredibly upset to have it end like this instead of a triumphant launch, and it can dramatically decrease the amount of coverage or sales they receive.””

More at Mashable.

Take Two Tablets And Call Your iPhone In The Morning

Taking the flagship spot away from the ‘missing presumed having a good time’ iPhone 12 was Apple’s new iPad Air. Beating the smartphone as the first device with Apple’s new A14 ARM-based processor. Samuel Axon and Jim Salter report for Ars Technica:

“The iPad Air gets the new A14 Bionic CPU, built on 5nm process technology. It’s a six-core CPU with two high-performance cores and four lower-power, more efficient cores for simpler background tasks. The A14 Bionic offers a 30 percent GPU performance boost compared to previous generations, and Apple says it puts up double the graphics performance of typical laptops.”

As well as the increased power, 2020’s iPad Air has a new design; USB-C has been added, the bezels have been trimmed away, the home button has been removed, and TouchID has been integrated into the power button. It;s not the only new iPad, as the entry-level iPad moves up rom the A10 to the A12 Bionic processor. Benjamin Mayo reports:

“The jump from A10 to A12 means Apple’s cheapest iPad will feature the Neural Engine for the first time. Apple says the A12 chip offers more than twice the performance of the top selling Windows laptop, 6x faster than the top-selling Android tablet and 6x faster than the best-selling Chromebook.

“The 8th-generation iPad keeps the same price as the 7th-gen: that’s $329 for general sale and $299 for education.”

More at 9to5Mac.

Will Mac Owners Be Satisfied With Safari After macOS Delay?

If you were waiting for MmcOS Big Sur to drop for your Mac or MacBook, then you are out of luck. Apple’s event saw updates to iOS, iPadOS, tvOS, and watchOS… but macOS has been delayed. The ‘Big Sur’ release is still in the future, but a small crumb (perhaps from a cookie) has been handed to Mac fans in the form of Safari 14, presumably to offer cross-OS support with other devices. Juli Clover reports:

“Safari 14 brings improved performance, customizable start pages, a Privacy Report to see which cross-site trackers are being blocked, and a new tab bar design that provides tab previews so you can see what you have open at a glance. Today’s update also removes Adobe Flash.”

More at MacRumors.

The Apple Watch Strikes Three 

Two new Apple Watch models were launched, and as the Apple Watch Series 3 remains, there is now a low-, a mid-, and a high-level smartwatch in the classic triplet that Apple was once famous for. Todd Haselton looks over the Series 6 Apple Watch for CNBC, including the headline ‘wellness’ features:

“The Series 6 also has Apple’s most advanced sensors. You can run the ECG app for an electrocardiogram, for example, a feature that’s not on the Apple Watch SE or Series 3. It’s also the only model with the new blood-oxygen app. I tried that and it told me my blood oxygen was 96%, which seems good.

“…Apple is careful to explain that this isn’t a medical device. You can use it if you’re curious about your blood oxygen when you’re hiking at high altitudes, but Apple isn’t making any promises about detecting low oxygen should you fall ill with coronavirus.”

Meanwhile, Apple has brought the ‘SE’ brand to the Apple Watch, again with the promise of a cheaper ‘mid-range’ slice of hardware that still delivers the core Apple experience. Chris Velazco has spent some time with the wearable to try and work out where it fits into the portfolio:

“For one, the SE uses the same S5 system-in-package (or SIP) that we got in last year’s Series 5, which in turn contains the same dual-core processor as the Series 4. Meanwhile, Apple has confirmed that the SE has the same compass and always-on altimeter as the Series 6, along with a very similar screen.

“From what I can tell, it’s the same bigger display we got in the Series 5, just without the always-on functionality enabled. And while the Series 4 was the first Apple Watch to come with heart-sensing ECG support, you simply don’t get that here. Ditto for the Series 6’s new blood oxygen measurement features.”

More at Engadget.

Bouquets and Brickbats For Apple One 

Also announced alongside Apple’s hardware, and perhaps an indication of where Apple wishes to focus on the future, were new options for the various subscription services offered by Cupertino. Apple One takes the popular options and bundles them together while offering a discount. Brian Heater reports:

“It’s not quite mix and match yet, but there are three pricing tiers. Individual offers Apple Music, TV+, Arcade and iCloud for $15 a month. The Family version will get you those four services for $20 a month. For the hardcore, there’s the $30 a month Premier tier, which bundles iCloud, Music, TV+, Arcade, News+ and [the new service] Fitness+.“

“For those who have been putting off a given Apple subscription, such a bundle could certainly sweeten the pot — and make it even harder for users to escape the pull of the Apple software ecosystem.”

More at TechCrunch. Given Apple’s market position, using one service to pptentiallybolster another through a bundle has drawn the eye of the competition. Spotify – which has already filed an anti-trust complaint with the European Commission against Apple – drew attention to the issue shortly ager the end of the event.

“Once again, Apple is using its dominant position and unfair practices to disadvantage competitors and deprive consumers by favoring its own services. We call on competition authorities to act urgently to restrict Apple’s anti-competitive behavior, which if left unchecked, will cause irreparable harm to the developer community and threaten our collective freedoms to listen, learn, create, and connect.”

More on the Spotify statement at Apple Insider.

And Finally…

The look of the MacOS user interface has evolved since OSX was announced in 2000. One area has stayed relatively contestant, but the small changes highlight the thinking behind the OS over the years.

“The interface started glassy and skeuomorphic, mimicking the materials used on Macs. Over the decades, it went through significant revisions. One thing that seems to have remained relatively unchanged over the years is the System Preferences screen.

“But, at a closer glance, we’ll see that this mundane part of the operating system has changed quite a bit and hides some fun easter eggs and surprises.”

Arun Venkatesan has taken a closer look on his blog.

Apple Loop brings you seven days worth of highlights every weekend here on Forbes. Don’t forget to follow me so you don’t miss any coverage in the future. Last week’s Apple Loop can be read here, or this week’s edition of Loop’s sister column, Android Circuit, is also available on Forbes.

Source: https://www.forbes.com/sites/ewanspence/2020/09/18/apple-news-headlines-iphone-12-benchmark-specs-launch-dates-ipad-air-apple-watch-se-ios-14-macos-macbook-pro/#2f5105752c07

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