Nigerian govt unveils mobile app to track MDAs’ performance

The Federal Government of Nigeria has launched a mobile application that allows citizens to track the activities and performance of ministries and government agencies using their deliverables and key performance indicators.

The mobile application, which is tagged: “Citizens’ Delivery Tracker,” was unveiled by the office of the Special Adviser to the President on Policy and Coordination and Head of the Central Coordination Delivery Unit (CDCU), Hadiza Usman, at Transcorp Hilton, Abuja, on Monday, 8 April.

Ms Usman said the new application is an upgraded version of the previous Delivery Tracker, which would provide a strong feedback loop between the government and the people.

According to her, the CDCU aims to build public trust in the government and promote transparency and accountability at all levels with the delivery tracker.

“In arriving at the deliverables and key performance indicators, the CDCU, supported by development partners and consultants, held numerous bilateral meetings with all the Ministers, Permanent Secretaries, and their respective technical teams over six weeks.

“The bilateral sessions looked at the mandate of the respective ministries in line with the Presidential Priority Areas and arrived at the final deliverable and KPIs,” she said.

Ms Usman listed some of the areas of priority including reforming the economy to deliver sustained inclusive growth; strengthening national security for peace and prosperity; boosting agriculture to achieve food security, and unlocking energy and natural resources for sustainable development.

Others are to enhance infrastructure and transportation as growth enablers; focus on education, health, and social investment as essential pillars of development; accelerate diversification through industrialisation, digitisation, creative arts, manufacturing, and innovation, and improve governance for effective service delivery.

The presidential aide also noted that the CDCU would ensure that data and information released on the app to the public are accurate and credible.

She added: “We are working to ensure that people cannot decline, dodge, or dispute our data. So, we are looking to have data from the NBS and work in collaboration with MDAs to ensure accuracy.

“Part of citizen engagement is for citizens to point out our errors, allowing us to query our own data whether credible or not.

“We are trying to strengthen the NBS’ capacity to ensure credibility. So, that means anything outside of the approved government data will not be recognised. The government needs to invest in data, recognise the need for data integrity, and hold on to that”.

She said the platform is currently available as a web link on the CDCU website and will soon be available as an app for download.